Can I enjoy after-sales service at varunebike.com if I purchase the Varun electric bike on Amazon?

Can I enjoy after-sales service at varunebike.com if I purchase the Varun electric bike on Amazon?

Many people conduct detailed research before purchasing an electric bike, and they often find that the prices on Amazon are cheaper compared to the brand's own website. The main reason behind this is that Amazon functions as a large-scale marketplace, which isn't conducive to building brand image.

Therefore, many companies create their own independent websites.

Varun Ballistic 26'' Fat Tire Elektro-Mountainbike – Varun eletcirc bikes (varunebike.com)

But why are prices generally higher on most independent websites? One reason is the increased cost of marketing. On Amazon, there's little need for extensive advertising or collaborations with renowned influencers for product testing. Amazon itself is a high-traffic platform, meaning you can simply release and promote your products, invite customers to leave reviews, and achieve good sales. In contrast, independent websites require significant advertising investments on platforms like Google. They also need numerous influencers to provide genuine product reviews, enabling customers to fully understand the products they intend to purchase—a level of experience most customers don't get on Amazon.

However, why are prices generally higher on most independent websites? There is another, and arguably the most important, factor: product quality. Independent websites need to establish a strong brand image, which necessitates higher-quality products. Only by offering superior quality can they gain recognition from customers. Amazon, on the other hand, doesn't prioritize product quality. On Amazon, as long as a product is priced affordably and has numerous positive reviews, it can achieve high sales. This means that product quality isn't the primary concern on Amazon.

If you buy the Varun electric bike on Amazon, we recommend utilizing Amazon for after-sales service. Our warranty policies on Amazon differ from those on varunebike.com, including the warranty periods. It's highly likely that your warranty period has already expired on Amazon but is still valid on the website.

Nonetheless, we welcome you to join the Varun electric bike family. If you want better service, we suggest purchasing through varunebike.com. We periodically offer significant discounts on the website, so if you come across one, don't miss out on the great deal. In reality, even with a discount, the final amount you pay will only be slightly higher than on Amazon. Plus, you'll receive better service quality and higher-quality products.

In conclusion, we welcome riders to engage with us at any time within the Varun electric bike family. You can freely express your thoughts and even find like-minded biking enthusiasts. We are constantly innovating, developing new product varieties, and collaborating with technicians to integrate advanced technologies into electric bikes. Our aim is to provide everyone with the convenience of high-tech products in their daily lives and transportation.

Lastly, we hope that you become acquainted with Varun and embrace Varun electric bikes. We also strive to offer more high-quality and affordable electric bikes. If you have any questions, please feel free to contact us via email (support@varunbike.com). Please note that our staff also enjoy their weekend holidays, so any inquiries will be promptly addressed and resolved during weekdays.

Varun Ballistic 26'' Fat Tire Elektro-Mountainbike – Varun eletcirc bikes (varunebike.com)